Artificial intelligence and privacy notice
This page explains what Ami is, where its information comes from, what its limitations are and what data is processed when you use it.
You are talking to an automated system
Ami is a conversational assistant based on a language model, that is, on artificial intelligence. Answers are generated automatically and no person reviews them before you read them.
The service is operated by Laude Technology for LAUDE.
Where the information comes from
Ami answers only with content published on the LAUDE website and its linked websites.
Every answer includes links to the pages consulted, so you can check the original.
If the information is not published, Ami says so instead of making it up.
Its limitations
It can be wrong, misread a question, or answer with content that has recently changed.
Its answers are informational: they are not an official communication from LAUDE and have no legal effect.
How to reach a person
For procedures with legal effects or deadlines, or any question Ami does not resolve, contact Equipo de LAUDE.
Phone: +34 917 540 444
In person: Edificio Treviso, calle Julián Camarillo 42, planta 2D, 28037 Madrid, by appointment.
What data is processed
The text of the messages you write, a session identifier stored in a technical cookie, the date and time, and technical traces of the sources consulted.
Ami does not ask for personal data. Do not enter personal, health or third-party data in the chat.
Purpose and retention
The data is used to answer your question, monitor that the system works correctly and improve the quality of the answers.
Conversations are stored in the service database and kept for 90 days. They are then deleted automatically, together with any associated ratings.
It is not used to train language models.
Controller and your rights
Data controller: LAUDE, Edificio Treviso, calle Julián Camarillo 42, planta 2D, 28037 Madrid.